Privacy Policy

    Your privacy and trust are important to us. This policy explains how we collect, use, and protect your information.

    Last updated: January 2025

    Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, email address, phone number, and other contact details when you apply for our services or contact us.
    • Application Information: Details provided in housing applications, including background information necessary for program eligibility.
    • Website Usage: Information about how you use our website, including IP address, browser type, and pages visited.
    • Communication Records: Records of correspondence between you and Hope Realized Homes.

    How We Use Your Information

    We use your information to:

    • Process applications for our housing and support programs
    • Communicate with you about our services and your application status
    • Provide ongoing support services to program participants
    • Improve our services and website functionality
    • Comply with legal requirements and program obligations
    • Send updates about our programs and organization (with your consent)

    How We Protect Your Information

    We take the security of your personal information seriously:

    • We use secure servers and encryption to protect sensitive data
    • Access to personal information is limited to authorized staff only
    • We regularly review and update our security practices
    • Physical records are stored in secure, locked facilities
    • We comply with all applicable privacy laws and regulations

    Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

    • With your explicit consent
    • As required by law or legal process
    • With funding agencies or oversight bodies as required for program compliance
    • With service providers who assist us in delivering our programs (under strict confidentiality agreements)
    • In emergency situations to protect health and safety

    Your Rights

    You have the right to:

    • Access your personal information in our records
    • Request corrections to inaccurate information
    • Opt out of non-essential communications
    • Request information about how your data is used
    • File a complaint if you believe your privacy has been violated

    Cookies and Website Use

    Our website may use cookies and similar technologies to improve your browsing experience. These help us understand how visitors use our site and allow us to improve our services.

    You can control cookie settings through your browser preferences.

    Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date.

    Questions About This Policy?

    If you have questions about this privacy policy or how we handle your information, please contact us:

    Email: sherrietrezza@gmail.com

    Phone: (505) 934-4773

    Organization: Hope Realized Homes